Sara Toth, Vice President, Enterprise Business Solutions, has been with Cendyn for 14 years and oversees the operations and development of Cendyn Ovations. See her travel tips and favorite destinations!
Corporate ticket management affects many departments of an organization and can seem intimidating to change providers. Learn from the experts what the key elements are to consider for a successful Corporate Ticket Management implementation, and how easy the shift can be!
Don’t let Corporate Ticket Management be the forgotten ROI! Cendyn Ovations experts walk you through six simple steps to ensure that your company is making the most out of its entertainment spend.
Sales Operations Manager Scott Shapiro oversees SalesForce for Cendyn, supporting the global marketing and sales teams with technology tools, running performance analysis and managing other executive KPIs. Today, he reveals what’s on his iPhone.
Cendyn’s International Managing Director, John Seaton, gives an inside look into the life of a business traveler. After over 20 years of traveling, he has stories from his worst experience to giving tips on how to travel better.
Cendyn/ONE is excited about our first time exhibiting at “the world’s leading travel show”. Here are five very good reasons you should stop by Hall 6.1, Booth #151. 1. Learn about the Essential Components of True Hotel CRM At Cendyn/ONE we have developed our CRM platform specifically for hotels and resorts and believe that true, enterprise Hotel CRM requires three core components: Enhanced Guest Profiles Communication Automation Guest Intelligence and Analytics
Now you don’t have to be an HTML expert to build beautiful email marketing campaigns that are on-brand and engaging. The eInsight CRM email editor allows you to easily add, edit and move items around your email message with ease.
Elise is on our digital marketing team, supporting clients across the hotel and hospitality space. See her favorite travel destination & hear about her adventures in the Grand Canyon!
While customer relationship management (CRM) is a term that encompasses both human interaction and software, some references to it might refer exclusively to technology but very few mentions of it would encompass both. For the successful hospitality operator, a CRM system is an essential piece of software that enables them to provide the perfect experience for a guest, no matter what channel they came through, what their reason for travel is, or who they are travelling with.
First party data is a hotel’s most valuable asset. Unfortunately, too often that data simply sits there, getting stale, while nobody does anything with it. Our view at Cendyn is that we need to unlock the power of that data, making it actionable in an intelligent way so that data can be used to drive real business results.
