Highlights from HITEC Toronto 2017
Big data and the start-up culture revolution have been game changers for digital marketing in the hospitality space.
Automated interest tracking
In the hospitality industry we have learnt that by understanding more about guests’ wants, interests and needs, we have a greater ability to predict their behavior and provide them with the most personalised and unique stay.
Connectivity within the hospitality industry
As the most connected customer relationship management (CRM) solution in the hospitality industry, Cendyn works hard to continue to innovate, evolve and partner with other leaders in the industry. Piers Hughes, Cendyn’s Chief Information Officer shares his insights with us on how those integrations lay the foundations to data insight for CRM and how they enable Cendyn to continue to evolve alongside the changing landscape of the hospitality industry.
Travel chat with Daniel Beattie
Daniel Beattie, Vice President of Engineering, handles all the open-source and ruby engineering teams within Cendyn, which means working with people located across 9 timezones – from Germany to the UK and across to British Columbia. It means he travels a lot. Here’s what he had to say about that!
What’s on your iPhone?
Digital Account Manager Sabrina Ryan serves as the main point of contact for several Cendyn clients, assisting with the strategy, planning and reporting of their marketing campaigns. When she’s not trying out new recipes or binge-watching the latest Netflix/Hulu series, she loves to travel and explore the outdoors. Today, she reveals what’s on her iPhone.
Fontainebleau Hotel Miami Beach
The historic Fontainebleau Hotel Miami Beach is one of the largest and most significant properties on the East Coast. Featuring 1,500 rooms, dozens of restaurants, spas, pools and music venues, the “bleau” has hosted every celebrity you can imagine, including Elvis, The Rat Pack and Justin Bieber. High-end clientele from all over the world mix with locals visiting the beautiful, oceanfront hotel for spa days, anniversaries and late-night celebrations.
Cendyn & TripAdvisor Review Collection
Online ratings and reviews can make or break a hotel’s image. That’s why Cendyn is excited to announce that our flagship CRM solution, eInsight, is now fully integrated with TripAdvisor as a Review Collection Partner, linking the full power of CRM with reputation management.
A proactive approach to hotel digital marketing
Guest blog Q&A feature with John McAuliffe from WebCanada and Cendyn SVP Michael Bennett: A strong believer that creative marketing is only successful when held accountable to the results it produces, webcanada thought it would be interesting to get Michael’s take on what hotel digital marketers should focus on today.
Travel chat with Laura Raso
Lover of travelling, Laura Raso, Guestfolio’s Office Manager shares with us her favorite aspects of travel on the many trips and adventures she goes on living in Whistler, British Columbia, Canada.
5 reasons to meet with Cendyn at HITEC
Get ready Toronto, the hospitality masses will soon take over The Six for HITEC, the world’s largest hospitality technology conference. With speakers like super angel Dave Berkus, hundreds of exhibitors and even a surfboard simulator at the opening party, HITEC will be a jam-packed week of activities. So, why should you meet with Cendyn at the show? We’ve put together a short list of reasons why a stop by Booth 511 is very necessary.