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Using CRM and data to curate unique experiences
While customer relationship management (CRM) is a term that encompasses both human interaction and software, some references to it might refer exclusively to technology but very few mentions of it would encompass both. For the successful hospitality operator, a CRM system is an essential piece of software that enables them to provide the perfect experience for a guest, no matter what channel they came through, what their reason for travel is, or who they are travelling with.
Using CRM and data to curate unique experiences
While customer relationship management (CRM) is a term that encompasses both human interaction and software, some references to it might refer exclusively to technology but very few mentions of it would encompass both. For the successful hospitality operator, a CRM system is an essential piece of software that enables them to provide the perfect experience for a guest, no matter what channel they came through, what their reason for travel is, or who they are travelling with.
Using CRM and data to curate unique experiences
While customer relationship management (CRM) is a term that encompasses both human interaction and software, some references to it might refer exclusively to technology but very few mentions of it would encompass both. For the successful hospitality operator, a CRM system is an essential piece of software that enables them to provide the perfect experience for a guest, no matter what channel they came through, what their reason for travel is, or who they are travelling with.
Cendyn knows the true power of data
First party data is a hotel’s most valuable asset. Unfortunately, too often that data simply sits there, getting stale, while nobody does anything with it. Our view at Cendyn is that we need to unlock the power of that data, making it actionable in an intelligent way so that data can be used to drive real business results.
Cendyn knows the true power of data
First party data is a hotel’s most valuable asset. Unfortunately, too often that data simply sits there, getting stale, while nobody does anything with it. Our view at Cendyn is that we need to unlock the power of that data, making it actionable in an intelligent way so that data can be used to drive real business results.
Cendyn knows the true power of data
First party data is a hotel’s most valuable asset. Unfortunately, too often that data simply sits there, getting stale, while nobody does anything with it. Our view at Cendyn is that we need to unlock the power of that data, making it actionable in an intelligent way so that data can be used to drive real business results.
Meet the team – Xundong Ding
Cendyn Chief Technology Officer Xundong Ding on being a female minority in tech, using hotel AI to improve the guest experience and advice to women entering the tech workforce.
Meet the team – Xundong Ding
Cendyn Chief Technology Officer Xundong Ding on being a female minority in tech, using hotel AI to improve the guest experience and advice to women entering the tech workforce.
Meet the team – Xundong Ding
Cendyn Chief Technology Officer Xundong Ding on being a female minority in tech, using hotel AI to improve the guest experience and advice to women entering the tech workforce.
Creative best practices for display ads
To create a successful display ad, you need to break through the distractions to create an ad experience that is engaging and hits just the right tone.