Blog

5 Minutes with John Parker

MEET THE PEOPLE BEHIND CENDYN OVATIONS

Ticket, Account Director1. Name: John Parker, Jr.

2. Title: Sr Account Director

3. Describe your role: Responsible for the successful delivery of technical and business endeavors of one of Cendyn Ovations’ most prominent clients.

  • Ensure Customer Success – Obsessive and unwavering commitment to making customers successful by ensuring their contentment by creating a partnership….
  •  Focus On Results – Relentless focus on delivering results through innovation and a bias for action.
  • Strive For Excellence – Commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

4. Where are you located? Atlanta, GA

5. Tell us an unknown fact about where you are based: Atlanta was first named Marthasville in honor of the then-governor’s daughter. It also had the nickname of Terminus for its rail location. The city name changed in to Atlantica-Pacifica followed shortly by another renaming to Atlanta, the feminine of Atlantic — as in the railroad.

6. What attracted you to Cendyn Ovations? Cendyn’s reputation in the Hospitality industry as a leading technology company, as well as their broad product offering, indicated that Cendyn was a place destined for significant growth. I felt like this was a company where I could continue to develop and flourish.

7. How do your strengths play into the work you do?

  • Communication and analytical skills are used daily to investigate and collaborate with team members on specific solutions for the customer benefit.
  • Project Management skills allow me to better prepare and plan for the activities of the day/week/month to ensure all objectives are met.
  • Applied technical skills allow me to assist in various activities, not directly related to my role, but things I enjoy nonetheless such as QA, API delivery using experiences from my previous life.

8. What do you like most about working at Cendyn Ovations? The warm and inviting atmosphere of the company and teams

9. Favorite Cendyn Ovations moment: Completion of the Quarterly Ticket Audit.

10. Mobile tickets, E-Tickets or Paper? Why? Mobile Tickets—cleaner fulfillment process—no paper—quicker delivery.

11. What do you like to do for fun? I enjoy spending time with family, traveling and anything related to basketball (playing, coaching, watching, etc.)

12. Parting words of wisdom: It’s the little details that are vital. Little things make big things happen.